1. How can I buy Wooderful products?
Periodically, we update the online store: www.wooderful.ro. To order the desired products you must: * Add the desired quantity to your shopping cart; * Fill in the billing details; * Choose Payment Method: Bank Transfer, PayPal or Payment at Delivery; * Place your order. In the shortest time, a Wooderful consultant will contact you to confirm your placement.



2. Can I personalize my products?
Sure you do. Generally, the product is manufactured after we receive your order, so it can be personalized - by engraving - according to your wishes. Other types of customization can be made. For details - price, achievement, etc. - use our means of contact: mail, phone, FB page.



3. How can I pay after my order has been confirmed?
Depending on the payment method you have chosen, you will receive a tax invoice via e-mail from us. * If you have chosen Bank Transfer, the payment will be made by OP, based on the invoice we will send to you; * If you chose the Payment on Delivery, the payment will be made when you get the gifts. You will receive the tax invoice with the attached receipt. * If you choose PayPal, the payment will be made online, you will receive a tax invoice via e-mail from us.



4. For free delivery which is the minimum order?
We can deliver free of charge in Romania by courier if the minimum order is 200 Lei. If the order value is less than 200 Lei, the Courier will be 25 Lei.



5. Can I deliver products at only one address?
We can deliver the desired gifts at one address and at different addresses at an additional cost. For gift delivery to multiple addresses, please email us at comanda@wooderful.ro to tell you the total cost of the shipment.



6. Will the products I receive look the same as in the images on the site?
Much of the process of making and manufacturing processes are manual - and there may be slight differences in the shade of wood, textures, etc. If it will be necessary to replace certain products in the composition of the desired order, we will replace with products of the same range and quality, with your instinct and your agreement.



7. How long can I get my order?
You will receive your order within 4-5 business days. In more agglomerated periods (promotions, Easter, Christmas, etc.) - this period may be extended to 7-8 business days. Thank you!



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